Privacy Policy
1. Introduction
TrailerHousesForRent.com (“we,” “our,” or “us“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information:
• Name, address, phone number, email address
• Date of birth and Social Security number (for financing)
• Employment and income information
• Credit and financial information
• Driver’s license and identification documents
Technical Information:
• IP address and browser information
• Website usage data and analytics
• Cookies and tracking technologies
• Device and operating system information
Communication Information:
• Email correspondence and chat logs
• Phone call recordings (with consent)
• Customer service interactions
• Survey responses and feedback
3. How We Collect Information
Direct Collection:
• Information you provide through forms and applications
• Phone conversations and email communications
• In-person meetings and consultations
• Account registration and profile creation
Automatic Collection:
• Website analytics and usage tracking
• Cookies and similar technologies
• Third-party analytics services
• Social media interactions
Third-Party Sources:
• Credit reporting agencies
• Employment verification services
• Public records and databases
• Business partners and affiliates
4. How We Use Your Information
Service Provision:
• Processing orders and transactions
• Providing customer support and assistance
• Coordinating delivery and installation services
• Managing financing and payment processing
Communication:
• Responding to inquiries and requests
• Sending order updates and notifications
• Marketing and promotional communications
• Customer satisfaction surveys
Business Operations:
• Improving our services and website
• Conducting market research and analysis
• Fraud prevention and security measures
• Legal compliance and regulatory requirements
5. Information Sharing and Disclosure
Service Providers:
• Financing partners and lenders
• Delivery and installation contractors
• Payment processing companies
• Technology and analytics providers
Business Partners:
• Manufacturers and dealers
• Insurance companies
• Real estate professionals
• Marketing partners (with consent)
Legal Requirements:
• Compliance with laws and regulations
• Response to legal process and subpoenas
• Protection of rights and property
• Emergency situations requiring disclosure
Business Transfers:
• Mergers, acquisitions, or asset sales
• Bankruptcy or business reorganization
• Due diligence processes
• Successor entity obligations
6. Data Security
Security Measures:
• Encryption of sensitive data in transit and at rest
• Secure servers and data centers
• Access controls and authentication systems
• Regular security audits and assessments
Employee Training:
• Privacy and security awareness training
• Access controls and need-to-know basis
• Confidentiality agreements and policies
• Regular compliance monitoring
Incident Response:
• Data breach notification procedures
• Incident investigation and remediation
• Customer notification protocols
• Regulatory reporting requirements
7. Cookies and Tracking Technologies
Types of Cookies:
• Essential cookies for website functionality
• Analytics cookies for usage tracking
• Marketing cookies for advertising
• Preference cookies for user settings
Cookie Management:
• Browser settings for cookie control
• Opt-out options for non-essential cookies
• Third-party cookie policies
• Cookie consent management
8. Your Privacy Rights
Access Rights:
• Request access to your personal information
• Obtain copies of data we maintain about you
• Verify accuracy of your information
• Request correction of inaccurate data
Control Rights:
• Opt-out of marketing communications
• Request deletion of your information
• Restrict processing of your data
• Data portability requests
California Residents (CCPA):
• Right to know about personal information collection
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising rights
9. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
11. Data Retention
Retention Periods:
• Customer information: 7 years after last transaction
• Financial information: As required by law and regulation
• Marketing information: Until opt-out or account closure
• Website analytics: 2 years from collection
Deletion Procedures:
• Secure deletion of electronic data
• Physical destruction of paper records
• Certificate of destruction when required
• Verification of complete removal
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
13. Marketing Communications
Email Marketing:
• Promotional offers and updates
• Educational content and resources
• Event invitations and announcements
• Opt-out options in every email
Phone Marketing:
• Sales calls and follow-ups
• Customer service communications
• Satisfaction surveys and feedback requests
• Do Not Call registry compliance
Direct Mail:
• Promotional materials and catalogs
• Special offers and announcements
• Opt-out options available
• Address verification and updates
14. Social Media
Social Media Interactions:
• Comments and messages on social platforms
• Shared content and user-generated content
• Contest and promotion participation
• Social media advertising and targeting
Privacy Settings:
• Review and adjust social media privacy settings
• Control information sharing with third parties
• Understand platform-specific privacy policies
• Manage advertising preferences
15. Updates to This Privacy Policy
Policy Changes:
• We may update this policy periodically
• Significant changes will be prominently posted
• Continued use constitutes acceptance of changes
• Previous versions available upon request
Notification Methods:
• Website banner notifications
• Email notifications to registered users
• Account dashboard updates
• Social media announcements
16. Contact Information
Privacy Questions:
• Email: privacy@trailerhousesforrent.com
• Phone: (657) 224-3173 ext. 5
• Mail: Privacy Officer, 834 Washburn Rd, Melbourne, FL 32934
Data Subject Requests:
• Use our online privacy request form
• Email with specific request details
• Phone for assistance with requests
• Written requests by mail
17. Compliance and Certifications
Regulatory Compliance:
• CCPA (California Consumer Privacy Act)
• GDPR (General Data Protection Regulation)
• COPPA (Children’s Online Privacy Protection Act)
• Industry-specific regulations
Security Certifications:
• SOC 2 Type II compliance
• PCI DSS for payment processing
• ISO 27001 information security
• Regular third-party security audits
18. Data Processing Legal Basis
Legitimate Interests:
• Providing requested services and products
• Improving customer experience
• Fraud prevention and security
• Business operations and analytics
Consent:
• Marketing communications
•
Non-essential cookies and tracking
• Third-party data sharing
• Optional service features
Legal Obligations:
• Compliance with applicable laws
• Regulatory reporting requirements
• Legal process and investigations
• Tax and financial reporting
19. International Privacy Rights
European Union Residents:
• GDPR rights and protections
• Data Protection Officer contact
• Supervisory authority complaints
• Cross-border data transfer safeguards
Other Jurisdictions:
• Local privacy law compliance
• Regional data protection requirements
• Cross-border transfer mechanisms
• Local contact information
20. Effective Date and Acknowledgment
This Privacy Policy is effective as of the date listed above. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.